Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Kyla Lemor website (the “Site”) and all related services offered by Kyla Lemor (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

2. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

In any way that violates any applicable law or regulation.
To infringe upon the rights of any third party.
To harm, threaten, or harass any person.
To engage in any fraudulent or misleading activity.
To interfere with or disrupt the Site or any servers or networks connected to the Site.

3. User Content

You are solely responsible for any content that you post or upload to the Site (“User Content”). You represent and warrant that you own all rights to the User Content or have obtained all necessary permissions and licenses to use and distribute the User Content. You agree not to post or upload any User Content that is illegal, obscene, defamatory, threatening, or infringing on the rights of any third party.

4. Intellectual Property

The Site and all of its content, including but not limited to text, graphics, logos, images, and software, are the property of Kyla Lemor or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any of the content on the Site without the express written permission of Kyla Lemor.

5. Disclaimer

The Site and all of its content are provided “as is” and without warranty of any kind, express or implied. Kyla Lemor disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Kyla Lemor does not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site is free of viruses or other harmful components.

6. Limitation of Liability

Kyla Lemor will not be liable for any damages of any kind arising from the use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. Indemnification

You agree to indemnify and hold harmless Kyla Lemor, its officers, directors, employees, agents, and licensors from and against any and all claims, demands, losses, liabilities, costs, and expenses (including attorney’s fees) arising out of or relating to your use of the Site or your violation of these Terms.

8. Termination

Kyla Lemor may terminate your access to the Site for any reason, at any time, without notice.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions.

10. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in Los Angeles, California, and the decision of the arbitrator will be final and binding.

Refund Policy

We offer a full refund on all items returned within 30 days of purchase, with the following exceptions:

Items that have been worn, washed, or damaged
Items that are not in their original condition, with all tags attached
Items that are purchased during a sale or promotion
To initiate a return, please contact us at [email protected] and provide us with your order number and the reason for your return. We will then provide you with a return shipping label. Once we receive the returned item, we will process your refund within 7-10 business days.

Return Policy

You may return any item purchased from the Site within 30 days of purchase for a full refund, with the following exceptions:

Items that have been worn, washed, or damaged
Items that are not in their original condition, with all tags attached
Items that are purchased during a sale or promotion
To initiate a return, please contact us at [email protected] and provide us with your order number and the reason for your return. We will then provide you with a return shipping label. Once we receive the returned item, we will process your refund within 7-10 business days.

Damaged Product Policy

If you receive a damaged product, please contact us immediately at [email protected] and provide us with photos of the damage. We will then arrange for a replacement product to be shipped to you.

Delivery Policy

We offer free shipping on all orders over $100. Orders under $100 will be charged a flat shipping rate of $10. Orders are typically shipped within 2-3 business days. We ship via USPS Priority Mail, which typically takes 2-3 business days for delivery.

Return Policy

You may return any item purchased from the Site within 30 days of purchase for a full refund, with the following exceptions:

Items that have been worn, washed, or damaged: We cannot accept returns for items that have been worn, washed, or damaged. This includes items with stains, tears, or other signs of wear and tear.
Items that are not in their original condition, with all tags attached: We cannot accept returns for items that are not in their original condition, with all tags attached. This includes items that have been removed from their packaging, or that have had their tags removed.
Items that are purchased during a sale or promotion: We cannot accept returns for items that are purchased during a sale or promotion. This includes items that are marked down, or that are part of a special offer.
We don’t offer any kind of refund policies.

To initiate a return, please contact us at [email protected] and provide us with your order number and the reason for your return. We will then provide you with a return shipping label. Once we receive the returned item, we will dispatch your parcel within 7-10 business days.

We also offer expedited shipping options for an additional fee. Please contact us at [email protected] for more information.
Please note that we are not responsible for any delays in shipping caused by the carrier.